[problem]: Customer uses D223, read the data on cloud platform is 10 times of the actual value
[problem]: Customer uses D223, read the data on cloud platform is 10 times of the actual value

[problem]: Customer uses D223, read the data on cloud platform is 10 times of the actual value

[Reason]: It is because the customer not setting the proportional relationship

[Solution]

If the value to be displayed is 1/10 of the acquisition value--->the minimum value, maximum value, minimum original value and maximum original value should be set to 0-1-0-10 in turn on cloud platform.

If you want the value to be displayed is 10 times of the acquisition value--->the minimum value, the maximum value, the minimum original value, and the maximum original value should be set to 0-10-0-1 in turn on the cloud platform;

Note: The maximum value, the minimum value is the displayed value.

         The minimum original value, the maximum original value is the value given by the acquisition equipment.